There was an error processing your request. If this problem persists, please contact Customer Service at (888) 210-5235 to assist with your payment.
There was an error processing your request. If this problem persists, please contact Customer Service at (888) 210-5235 to assist with your payment.
Online Payments Now Available!
We're pleased to share you can now pay your insurance premium online by credit card or bank transfer through our secure payment portal.
Credit or Debit Card
A 2.99% non-refundable service fee will apply to all credit or debit card payments. This fee is
collected by a third-party payment processor.
Bank Transfer (ACH)
No service fee — a convenient and cost-free way to pay online.
Check or Money Order by Mail
No service fee — traditional methods remain available.
State Regulators have approved Homeowners Choice Property & Casualty Insurance Company to assume selected HO-3, DP-3, and HO-6 Citizens’ policies as part of their Depopulation Program.
We look forward to having you as a customer. We want to ensure that your transition to Homeowners Choice is smooth and simple. If you are currently a Citizens Insurance customer, and received a Homeowners Choice policy offer, you will need to accept or decline this offer by the policyholder choice deadline. You may either contact your agent directly and ask for their assistance or make your selection online at www.citizensfla.com/online-choice.
In the meantime, feel free to contact your Insurance Agent or Homeowners Choice Customer Service at (888) 210-5235 with any questions.
You will need to accept or decline your Homeowners Choice offer by the policyholder choice deadline. You may either contact your agent directly and ask for their assistance or make your selection online at www.citizensfla.com/online-choice.
Your current policy premium has already been paid unless you pay Citizens in installments. If you currently pay under the installment plan, continue to pay Citizens.
Before your policy ends its term with Citizens, you will receive a renewal offer and invoice from Homeowners Choice, providing payment instructions and options.
If your insurance premium is paid as a part of your mortgage payment, your lender will receive the same premium notice, and there will be no disruption to that process.
Your policies are safe with us. Homeowners Choice has been writing insurance policies in Florida since 2007. We are an established insurance provider with a Financial Stability Rating of “A” (exceptional) from Demotech, a leading actuarial and financial analysis firm.
We know you may have questions, and we hope to address those most frequently asked with the Q&A below. However, please feel free to call your agent or Homeowners Choice Customer Service at (888) 210-5235 to discuss any additional questions you may have.
If you have any questions regarding payments, contact Homeowners Choice Customer Service at (888) 210-5235
If you are a Citizens takeout agent, please click below:
If you have any questions or concerns about the agent appointment process, please call Homeowners Choice at 813-405-3600